Cookie Policy

Last updated: January 15, 2025

This Cookie Policy explains how Communicate to Win ("we", "us", or "our") uses cookies and similar technologies when you visit our website or use our services.

What Are Cookies

Cookies are small text files that are placed on your computer, mobile device, or any other device by a website, containing details of your browsing history on that website among its many uses. Cookies are used to remember your preferences, improve your experience, and provide personalized content.

How We Use Cookies

We use cookies for various purposes, including to:

  • Ensure our website functions properly
  • Remember your preferences and settings
  • Provide personalized content and recommendations
  • Analyze website traffic and user behavior
  • Improve our services and user experience
  • Maintain security and prevent fraud

Types of Cookies We Use

1. Essential Cookies

Type: Session Cookies

Purpose: These cookies are essential for the website to function properly. They enable core functionality such as security, network management, and accessibility.

Examples:

  • Authentication cookies to keep you logged in
  • Security cookies to prevent fraudulent activity
  • Load balancing cookies to distribute traffic

Note: These cookies cannot be disabled as they are necessary for the website to work.

2. Functional Cookies

Type: Persistent Cookies

Purpose: These cookies allow us to remember choices you make and provide enhanced, more personal features.

Examples:

  • Language preference settings
  • Theme preferences (light/dark mode)
  • Communication scenario preferences
  • User interface customizations

Duration: These cookies typically expire after 30 days to 1 year.

3. Analytics Cookies

Type: Persistent Cookies

Purpose: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Examples:

  • Google Analytics cookies
  • Page view tracking
  • User journey analysis
  • Feature usage statistics

Duration: These cookies typically expire after 2 years.

4. Performance Cookies

Type: Session and Persistent Cookies

Purpose: These cookies collect information about how you use our website to help us improve performance and user experience.

Examples:

  • Page load time measurement
  • Error tracking and reporting
  • Feature performance monitoring
  • API response time tracking

Third-Party Cookies

We may also use third-party services that set cookies on your device. These include:

  • Google Analytics: For website analytics and user behavior tracking
  • Authentication Providers: For Google and GitHub login functionality
  • Payment Processors: For secure payment processing (when applicable)
  • Content Delivery Networks: For improved website performance

Managing Your Cookie Preferences

Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can:

  • View what cookies are stored on your device
  • Delete existing cookies
  • Block cookies from specific websites
  • Block all cookies
  • Set cookies to be deleted when you close your browser

Browser-Specific Instructions

Chrome

Settings → Privacy and Security → Cookies and other site data

Firefox

Options → Privacy & Security → Cookies and Site Data

Safari

Preferences → Privacy → Manage Website Data

Edge

Settings → Cookies and site permissions → Cookies and site data

Impact of Disabling Cookies

Please note: Disabling certain cookies may impact your experience on our website:

  • You may need to re-enter your preferences each visit
  • Some features may not work properly
  • You may be logged out more frequently
  • Personalized content may not be available

Cookie Consent

When you first visit our website, you will see a cookie consent banner. You can choose to:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your cookie preferences

You can change your cookie preferences at any time by clicking the "Cookie Settings" link in our website footer.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.

Contact Us

If you have any questions about our use of cookies, please contact us:

Quick Reference

Essential Cookies: Always active (required for website functionality)

Functional Cookies: Can be disabled (affects personalization)

Analytics Cookies: Can be disabled (affects our ability to improve the service)

Performance Cookies: Can be disabled (affects our ability to monitor and improve performance)