Terms of Service

Welcome to Communicate to Win. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions.

1. Acceptance of Terms

By using our platform, you agree to comply with and be bound by these Terms of Service. If you do not agree, you may not use the Service. The Service is designed to assist communication by providing AI-powered response generation for various scenarios including workplace, personal, academic, and professional communications.

2. Description of Service

Functionality

Users input communication scenarios, target audiences, desired tones, and message content to generate contextually appropriate AI responses. These outputs are generated using advanced language models and communication best practices.

Disclaimer

Results are for informational and assistance purposes only and do not constitute professional advice (medical, legal, financial, or otherwise). Users are responsible for reviewing, editing, and ensuring the appropriateness of all AI-generated content before use. Always consult qualified experts for critical decisions.

3. User Obligations

Accuracy

Provide truthful and complete information when submitting queries and using our communication assistance features.

Prohibited Uses

You agree not to use the Service for:

• Illegal activities, harassment, or harmful communications
• Generating spam, misleading, or deceptive content
• Automated data scraping or system exploitation
• Violating any applicable laws or regulations
• Impersonating others or creating false identities
• Distributing malware or harmful code

Age Restriction

Users must be at least 13 years old (or the minimum age in their jurisdiction) to use this Service.

4. Intellectual Property

Ownership

All content, algorithms, software, graphics, and other materials provided by Communicate to Win are owned by DOUBLEWIND LTD unless stated otherwise. This includes but is not limited to our AI models, user interface, and proprietary communication frameworks.

User Content and Data Storage

By using our Service, you acknowledge and agree that:

• We store your input content and AI-generated responses as part of your user history
• This stored data enables features like response review, template creation, and service personalization
• You retain ownership of your original input content
• You grant us a license to process, store, and analyze your data for service provision and improvement
• You can delete your user history data through your account settings at any time

Generated Content

AI-generated responses are provided for your use, but you are responsible for reviewing, editing, and ensuring their appropriateness before implementation in your communications.

5. Subscription and Payment Terms

Subscription Plans

We currently offer individual subscription plans (Free, Pro, Max) with different features and usage limits. Subscription fees are charged in advance on a monthly or yearly basis. We do not currently offer team or enterprise plans, but may introduce them in the future.

Payment

Payment is due at the time of subscription or renewal. We accept major credit cards and other payment methods as indicated on our platform.

Cancellation

You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period. No refunds will be provided for partial months.

6. Limitation of Liability

No Guarantees

AI-generated responses are based on patterns and training data. Communicate to Win is not liable for the accuracy, appropriateness, or consequences of using AI-generated content in your communications.

Technical Issues

We do not guarantee uninterrupted or error-free operation of the Service. We are not liable for any damages resulting from service interruptions, data loss, or technical failures.

Maximum Liability

In no event shall our total liability exceed the amount paid by you for the Service in the twelve (12) months preceding the claim.

7. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information. By using the Service, you consent to the collection and use of information as described in our Privacy Policy.

8. Termination

We reserve the right to suspend or terminate accounts that violate these terms, engage in harmful behavior, or misuse the Service. You may terminate your account at any time by contacting our support team.

9. Changes to Terms

We may update these Terms of Service from time to time. We will notify users of significant changes via email or prominent notice on our platform. Continued use of the Service after changes constitutes acceptance of the new terms.

10. Governing Law

These Terms of Service are governed by the laws of the United Kingdom. Any disputes arising from these terms or the use of our Service shall be resolved in the courts of the United Kingdom.

11. Contact Information

If you have any questions about these Terms of Service, please contact us:

• By email: [email protected]
• Company: DOUBLEWIND LTD
• Address: 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM